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Healthcare technology intelligence

eClinicalWorks Customers List

eClinicalWorks is a privately held healthcare IT company in Westborough, Massachusetts, founded in 1999. Its EHR, now eClinicalWorks V12 with built-in AI, combines clinical records with practice management and revenue cycle tools, and its healow apps handle patient engagement. It is used mainly outside the hospital: by independent and specialty practices, medical groups, urgent care centers and hundreds of community health centers.

Knowing which companies use eClinicalWorks helps healthcare technology vendors, consultants, billing and service providers and suppliers find accounts where their offer may be relevant, and see what those practices and health centers already run.

HCPContacts helps you identify companies using eClinicalWorks and connect with their administrators and their operations, IT, finance, quality and executive decision-makers.

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eClinicalWorks Account Intelligence

Structure

  1. Technology

    eClinicalWorks

    Category: EHR, practice management and RCM

  2. Company / provider

    Medical practice or health center

    Provider type, specialty, size, location

  3. Departments

    • Practice administration
    • IT
    • Revenue cycle
    • Quality

  4. Decision-makers

    • Practice Administrator
    • Practice Manager
    • Director of Operations
    • IT Director
    • Revenue Cycle Director
    • Executive leadership

  5. Business data

    • Business email
    • Business phone
    • Job title
    • Company / practice
    • Provider type
    • Location
An illustrative structure, not a real practice or health center. Available fields vary by record and dataset.

  1. Technology

    eClinicalWorks

  2. Companies

    Practices & health centers

  3. Decision-makers

    Administration · Operations · IT · Finance

  4. Market

    United States

eClinicalWorks CustomersNo obligation

Get Current eClinicalWorks Database Availability

Tell us which companies, provider types, specialties, locations and decision-makers you want to reach. We check current eClinicalWorks availability for your requirements and reply with a count and sample records. Fields marked * are required.

Custom counts and sample records are provided against your own targeting criteria, at no cost and with no obligation.

Snapshot

eClinicalWorks Data Snapshot

The shape of the list. The count depends on your selection and is quoted when you ask.

Technology
eClinicalWorks
Current EHR
eClinicalWorks V12 + AI
Category
EHR, practice management and revenue cycle technology
Industry
Healthcare
Provider types
Community health centers and FQHCs, independent and specialty practices, medical groups, urgent care
Decision-maker functions
Administration, operations, IT, finance, quality and informatics, executive leadership
Geography
United States
Targeting
Provider type, specialty, location, role and size
HCPContacts coverage
Request current count

The company

What Is eClinicalWorks?

eClinicalWorks builds software for ambulatory care. Its core product is an EHR with practice management built in, used by practices, medical groups and health centers to document care, schedule patients and bill for visits.

Around the EHR it sells revenue cycle services, the healow patient apps, an interoperability search engine called PRISMA, and AI tools such as the Sunoh.ai scribe. The company describes itself as serving ambulatory practices, urgent care facilities, health centers and hospitals across more than 50 specialties.

For installed-base research, the important point is who runs it: practice administrators and health center executives, more often than hospital IT departments.

Company
eClinicalWorks
Founded
1999
Headquarters
Westborough, Massachusetts
Ownership
Privately held
Leadership
Girish Navani, CEO and co-founder
Current EHR
eClinicalWorks V12, with built-in AI

Sources: eClinicalWorks, About us (source for eClinicalWorks facts) (opens in a new tab), eClinicalWorks homepage (source for eClinicalWorks facts) (opens in a new tab).

The EHR

What Is the eClinicalWorks EHR?

The current version is eClinicalWorks V12, announced in 2022 and now marketed with built-in AI. It is also offered on the eClinicalWorks Cloud, which runs on Microsoft Azure. What it covers:

  • Clinical documentation
  • Orders and e-prescribing
  • Scheduling and registration
  • Billing and claims
  • Patient portal and apps (healow)
  • Telehealth (healow TeleVisits)
  • Population health and quality measures
  • Outside-record search (PRISMA)
  • FHIR APIs and TEFCA exchange
  • AI documentation and messaging tools

Clinical and administrative

eClinicalWorks EHR and Practice Management

eClinicalWorks sells the EHR and practice management as one system, so the same platform touches the exam room, the front desk and the billing office. That is why the people who decide on tools around it are not only in IT.

Clinical side

Documentation, orders and e-prescribing, used by clinicians and shaped by medical directors and informatics leads.

Who decides: Medical Director, CMIO, Clinical Informatics Director

Front office

Scheduling, registration, check-in and patient messaging, much of it through healow.

Who decides: Practice Manager, Director of Operations

Back office

Claims, payments and collections, run in-house or through eClinicalWorks' own RCM service.

Who decides: Revenue Cycle Director, Billing Director, CFO

Definition

What Is an eClinicalWorks Customers List?

An eClinicalWorks customers list names the practices, health centers and other companies that run eClinicalWorks and gives you business contacts for the people who run them. A list of practice names tells you where eClinicalWorks is; this tells you who to talk to there.

An eClinicalWorks customers list combines technology, company or practice, decision-maker and business contact data.

Who uses it

Companies Using eClinicalWorks

eClinicalWorks' base is ambulatory, with an unusually large share of community health centers alongside private practices. These are the provider types eClinicalWorks itself serves, each backed by an example or its own product pages.

  • Community health centers and FQHCsIncluding FQHC look-alikes and rural health clinics. NACHC says eClinicalWorks supports 850 community health centers a year.
  • Independent practicesPhysician-owned practices; eClinicalWorks describes itself as a market leader among independent ambulatory practices.
  • Multispecialty medical groupsGroups such as Medical Specialists Associated in Dallas, running several specialties on one record.
  • Single-specialty practicesNeurology, ENT, pediatrics and many more; eClinicalWorks says it serves more than 50 specialties.
  • Urgent careWalk-in and occupational health clinics, with a dedicated urgent care EHR workflow.
  • Dental, vision and behavioral healthSpecialty modules for dental records, eye care and mental health, often inside health centers.
  • Ambulatory surgery centersAn ASC-specific EHR for outpatient surgical centers.
  • Hospital emergency departmentsA narrower use: an emergency room EHR, used for example at Hospital General Castañer in Puerto Rico.

Health centers

Community Health Centers Using eClinicalWorks

Community health centers and FQHCs are federally funded clinics for underserved communities. They report to HRSA through the Uniform Data System, often run medical, dental and behavioral health under one roof, and are led by an executive director or CEO with a board. eClinicalWorks is one of the most common EHRs in this segment.

For vendors, health centers are a distinct market: purchases often depend on grants and board approval, UDS and quality reporting shape their software needs, and the decision-makers include the CEO, CFO, medical director and quality improvement director. eClinicalWorks' own health center solutions page (opens in a new tab) covers FQHCs, look-alikes, rural health clinics and UDS reporting.

Current examples

Examples of Companies Using eClinicalWorks

Health centers, practices and groups with a 2025–2026 source naming eClinicalWorks. Each provider's website linked to an eClinicalWorks-hosted patient portal or healow page when checked in September 2026. Where a source only names an add-on that also works with other EHRs, the row says how eClinicalWorks use was confirmed.

Companies, practices and health centers currently using eClinicalWorks, with location, provider type, relationship and source
Company / Healthcare ProviderLocationProvider TypeeClinicalWorks RelationshipSource
Sun River HealthNew YorkCommunity health center (FQHC)Uses Sunoh.ai integrated with its eClinicalWorks EHReClinicalWorks, September 17, 2025 for Sun River Health (opens in a new tab)
Urban Health PlanBronx, New YorkCommunity health center (FQHC)Uses healow's AI no-show prediction integrated with eClinicalWorksNACHC, NACHC and eClinicalWorks partner, November 18, 2025 for Urban Health Plan (opens in a new tab)
Family Health CentersLouisville, KentuckyCommunity health center (FQHC)Uses the eClinicalWorks EHR with Sunoh.aieClinicalWorks, May 7, 2026 for Family Health Centers (opens in a new tab)
Johnson Health CenterVirginiaCommunity health center (FQHC)Uses Sunoh.ai; patient portal hosted by eClinicalWorkseClinicalWorks, March 18, 2026 for Johnson Health Center (opens in a new tab)
Capital Area Health NetworkRichmond, VirginiaCommunity health center (FQHC)Uses healow Genie; patient portal hosted by eClinicalWorkseClinicalWorks, May 21, 2026 for Capital Area Health Network (opens in a new tab)
Contentnea HealthNorth CarolinaCommunity health center (FQHC)Adopted the eClinicalWorks cloud EHR (2025)eClinicalWorks, March 13, 2025 for Contentnea Health (opens in a new tab)
Hyndman Area Health CenterPennsylvaniaRural community health center (FQHC)Runs on eClinicalWorks Cloud with Sunoh.ai and healoweClinicalWorks, March 12, 2026 for Hyndman Area Health Center (opens in a new tab)
Hope Family Care CenterKansas City, MissouriFQHC look-alikeUses eClinicalWorks with healow GenieeClinicalWorks, July 16, 2026 for Hope Family Care Center (opens in a new tab)
AssociatesMDPlantation, FloridaPrimary and urgent care groupUses the eClinicalWorks EHR with Sunoh.ai across nine siteseClinicalWorks, December 17, 2025 for AssociatesMD (opens in a new tab)
Medical Specialists AssociatedDallas, TexasMultispecialty groupUses Sunoh.ai integrated with the eClinicalWorks EHReClinicalWorks, October 8, 2025 for Medical Specialists Associated (opens in a new tab)
Neurology Center of New EnglandFoxboro, MassachusettsNeurology practiceUses Sunoh.ai within the eClinicalWorks EHReClinicalWorks, June 4, 2026 for Neurology Center of New England (opens in a new tab)
Estrella Ear, Nose and ThroatGoodyear, ArizonaENT practiceUses the eClinicalWorks EHR with healow Genie and Sunoh.aieClinicalWorks, April 2, 2026 for Estrella Ear, Nose and Throat (opens in a new tab)
Pediatrica Health GroupFloridaPediatric practice groupSelected the eClinicalWorks cloud EHR for all locations (2025)eClinicalWorks, April 17, 2025 for Pediatrica Health Group (opens in a new tab)
Hospital General CastañerCastañer, Puerto RicoHospital emergency departmentUses the eClinicalWorks emergency room EHReClinicalWorks, September 10, 2025 for Hospital General Castañer (opens in a new tab)

Scroll sideways to see every column.

These public examples are not the HCPContacts eClinicalWorks list and say nothing about its size. Most sources are eClinicalWorks' own releases; Urban Health Plan's is NACHC. EHR relationships change, so confirm any single row before relying on it. HCPContacts is not affiliated with these providers or with eClinicalWorks.

Sources & notes

Each relationship comes from the sources linked in its row.

  1. Sun River Health

  2. Urban Health Plan

  3. Family Health Centers

  4. Johnson Health Center

  5. Capital Area Health Network

  6. Contentnea Health

  7. Hyndman Area Health Center

  8. Hope Family Care Center

  9. AssociatesMD

  10. Medical Specialists Associated

  11. Neurology Center of New England

  12. Estrella Ear, Nose and Throat

  13. Pediatrica Health Group

  14. Hospital General Castañer

Former eClinicalWorks users are not listed

Practices and health centers do change EHRs, often when they join a health system. For example, Brown Physicians, Inc. replaced its eClinicalWorks and healow portal with Epic MyChart in March 2026 (source for Brown Physicians, Inc.) (opens in a new tab), and HealthFirst Family Care Center moved to Epic in December 2022 (source for HealthFirst Family Care Center) (opens in a new tab).

Market context

eClinicalWorks' Presence in U.S. Healthcare

Figures from eClinicalWorks, from NACHC and from the federal government. They count physicians, facilities, health centers and clinicians, which are different things, and none is HCPContacts data.

About eClinicalWorks' Market Share

No public source gives eClinicalWorks' share of U.S. ambulatory practices, and hospital market share does not apply to it. The nearest federal measure counts clinicians: in 2024, 4.0% of the 268,652 clinicians reporting in Medicare's Promoting Interoperability program used eClinicalWorks certified health IT.

Read that figure with care. It counts clinicians, not practices; a clinician can report more than one developer; and many health center and small-practice clinicians do not report in that program at all. For a practice- and health-center-heavy vendor, it understates the installed base rather than measuring it.

Source: ASTP/ONC Quick Stat, Health IT developers used by health care professionals (source for clinician share) (opens in a new tab). Published by ASTP/ONC from CMS Quality Payment Program data.

Vendor, association and government figures describe the market. They are not HCPContacts record counts.

Products

eClinicalWorks Products and Capabilities

Current names from eclinicalworks.com, September 2026. Practices license different combinations, and some tools, such as Sunoh.ai, are also sold to users of other EHRs.

Decision-makers

Decision-Makers at Companies Using eClinicalWorks

Built for practices and health centers, not hospitals. Quality and informatics roles matter more here than on most practice lists, because health centers report quality data to funders.

  • Practice administration

    Runs the practice or health center and usually owns vendor relationships and day-to-day system use.

    • Practice Administrator
    • Practice Manager
    • Medical Group Administrator
    • Executive Director

  • Operations

    Accountable for scheduling, front desk, patient flow and consistency across sites.

    • Chief Operating Officer
    • VP Operations
    • Director of Operations

  • Healthcare IT

    Configures the EHR, manages interfaces, reporting and security; often a small team outside the largest groups.

    • Chief Information Officer
    • IT Director
    • Applications Director
    • Clinical Systems Director

  • Finance and revenue cycle

    Owns billing, claims and collections, whether done in-house or with an outsourced RCM service.

    • Chief Financial Officer
    • Revenue Cycle Director
    • Billing Director
    • Patient Financial Services Manager

  • Clinical informatics and quality

    Builds templates and reporting for quality programs, a central job at health centers that report to funders.

    • CMIO
    • Clinical Informatics Director
    • Quality Improvement Director
    • Medical Director

  • Executive leadership

    Signs off on platform, services and major purchases.

    • CEO
    • President
    • Managing Partner
    • Owner

Not every practice has every title. For executives across care organizations, see healthcare executives.

Practice size

Decision-Makers by Practice Size

A general guide to where the decision sits as organizations grow. Individual practices vary.

Typical structure and starting decision-makers by practice size
SizeWhat it usually looks likeStart with
Smaller practiceOne or two locations; the owner and a manager handle the business sidePractice Manager, Practice Administrator, physician owner
Mid-sized medical group or health centerSeveral sites, a dedicated billing team and at least one IT personDirector of Operations, IT Manager or Director, Revenue Cycle Director, Administrator
Larger network or healthcare companyMany sites or specialties, enterprise IT, finance and quality teamsCIO, COO, VP Operations, CFO, clinical informatics leadership

Targeting matrix

Who to Contact at eClinicalWorks Customers

By what you sell. At a health center, add the CEO and quality director to most rows.

Functions and decision-makers to consider at companies using eClinicalWorks, by what you sell
If you sellDepartments to reachDecision-makers to consider
Practice management softwarePractice administration, operationsPractice Administrator, Director of Operations
Revenue cycle solutionsFinance, revenue cycleCFO, Revenue Cycle Director
Medical billing servicesBilling, financeBilling Director, Practice Manager, CFO
Patient engagement technologyOperations, patient accessDirector of Operations, Practice Manager
Integration and interoperabilityIT, applicationsIT Director, Applications Director
CybersecurityIT, administrationIT Director, COO, Executive Director
Data, analytics and quality reportingQuality, clinical informatics, financeQuality Improvement Director, CMIO, CFO
Healthcare consultingExecutive, operationsCEO, Executive Director, COO

Record contents

What Data Can Be Included in an eClinicalWorks Customers List?

Each record covers a person, the practice or health center they work for, and the EHR it runs.

Decision-maker

  • First name
  • Last name
  • Job title
  • Department
  • Seniority
  • Business email
  • Business phone

Practice or company

  • Company or practice name
  • Provider type
  • Healthcare specialty
  • Website
  • Employee size
  • Revenue range, where available

Technology and location

  • EHR technology
  • City
  • State
  • Country

Available fields may vary by record and dataset.

Sample

Sample eClinicalWorks Customer Data

The layout of a delivered file. A real sample comes from your own selection.

Illustrative, masked sample of eClinicalWorks customer contact records
Executive NameJob TitleBusiness EmailCompanyCompany TypeTechnologyWebsitePhoneCityStateCountry
A*** V***Executive Directora*****@example-chc.orgExample Community Health CenterCommunity health centereClinicalWorksexample-chc.org(718) ***-**45BronxNYUnited States
B*** O***Practice Administratorb*****@example-internalmed.comSample Internal Medicine AssociatesInternal medicine practiceeClinicalWorksexample-internalmed.com(732) ***-**16EdisonNJUnited States
C*** Y***IT Directorc*****@example-fqhc.orgExample Valley Health CentersFQHCeClinicalWorksexample-fqhc.org(559) ***-**73FresnoCAUnited States
E*** R***Revenue Cycle Directore*****@example-medgroup.comSample Multispecialty GroupMultispecialty medical groupeClinicalWorksexample-medgroup.com(713) ***-**29HoustonTXUnited States
G*** N***Quality Improvement Directorg*****@example-chc.orgExample Northside HealthCommunity health centereClinicalWorksexample-chc.org(313) ***-**84DetroitMIUnited States
K*** P***Practice Managerk*****@example-peds.comExample Pediatric AssociatesPediatric practiceeClinicalWorksexample-peds.com(305) ***-**52MiamiFLUnited States
S*** J***Director of Operationss*****@example-urgent.comSample Urgent CareUrgent care centereClinicalWorksexample-urgent.com(602) ***-**37MesaAZUnited States
W*** L***Chief Financial Officerw*****@example-network.orgExample Physician NetworkPhysician networkeClinicalWorksexample-network.org(312) ***-**90ChicagoILUnited States

Placeholder people, practices, health centers and domains, not real contacts. Fields vary by record; scroll sideways on small screens.

Targeting

Find eClinicalWorks Customers by Provider Type

Provider type is the first cut for eClinicalWorks, because a health center and a private practice on the same EHR are different buyers.

  • Community health centers
  • FQHCs and look-alikes
  • Rural health clinics
  • Independent physician practices
  • Multispecialty medical groups
  • Single-specialty practices
  • Urgent care centers
  • Ambulatory surgery centers

Find eClinicalWorks Customers by Medical Specialty

eClinicalWorks says it serves more than 50 specialties and publishes specialty solutions for the ones below. A dot marks a specialty with a named example in the table. Linked specialties have an HCPContacts list you can pair with this data.

Specialty solutions: eClinicalWorks, Specialty solutions (source for eClinicalWorks specialties) (opens in a new tab). No specialty-level market share is published or implied.

Find Companies Using eClinicalWorks by Geography

Select the United States, a region, specific states or cities. Health centers often work through state primary care associations, so state-level selections map well to that market. We quote counts for your geography, not in advance.

Target eClinicalWorks Customers by Company Size

Use employee size and revenue range, where the record includes them, together with provider type, to separate a two-physician practice from a multi-site health center. Location count is not offered as a filter.

All available filters

  • Technology
  • Provider type
  • Healthcare specialty
  • Job title
  • Department
  • Seniority
  • State
  • City
  • Region
  • Country
  • Employee size
  • Revenue range

Use cases

How Businesses Can Use an eClinicalWorks Customers List

What knowing a provider runs eClinicalWorks changes about account and role selection. It does not make a provider a buyer, and results depend on your offer.

  • Account-based marketingSeparate health centers from private practices on the same platform. They fund, approve and buy differently, so the message should differ.
  • Healthcare IT salesSome eClinicalWorks customers already use its AI scribe, contact center or portal tools. Knowing the platform shows what may already be in place.
  • Practice management solutionsScheduling and billing already sit inside eClinicalWorks, so add-on tools have to complement it rather than replace it.
  • Revenue cycle and billing servicesPractices may run billing themselves, outsource it to eClinicalWorks' own RCM service, or use a third party. The revenue cycle lead knows which.
  • Patient engagement technologyThe healow family covers portal, booking, check-in, payments and telehealth, so position engagement tools as additions.
  • Integration and interoperabilityeClinicalWorks publishes FHIR APIs and exchanges records through PRISMA and TEFCA. The platform tells you which integration path to discuss.
  • CybersecurityWhether a provider runs on the eClinicalWorks Cloud or another setup changes who owns security and what needs protecting. Reach the IT or administrative lead.
  • Healthcare consultingHealth centers report to HRSA and funders, and groups keep consolidating, so there is steady work in reporting, workflow and billing. No current project is assumed.
  • Data and analyticsQuality measures such as UDS and HEDIS reporting run on EHR data, which puts quality and informatics leaders in the conversation.
  • Medical technologyReach specialty practices, such as neurology, ENT or pediatrics, with the EHR they document in already known.

Buyers

Who Uses eClinicalWorks Installed-Base Data?

Teams that sell to practices and health centers and need to know the EHR before the first call.

  • Healthcare software companies
  • Practice management vendors
  • Medical billing companies
  • Revenue cycle vendors
  • Healthcare IT vendors
  • Integration companies
  • Patient engagement vendors
  • Cybersecurity companies
  • Healthcare consultants
  • Data and analytics companies
  • Medical device companies
  • Healthcare sales teams
  • Healthcare marketing teams

EHR landscape

eClinicalWorks and Other EHR Platforms

Ambulatory providers choose from many EHRs, and some health centers and practices move to a hospital partner's system. Listed for navigation, not ranked. See the athenahealth, Epic, Oracle Health and MEDITECH customers lists, or the EHR hub.

eClinicalWorks, healow, Sunoh.ai and other product names are trademarks of their owners. HCPContacts is not affiliated with, endorsed by or a partner of eClinicalWorks or any vendor named here.

How it works

From Companies Using eClinicalWorks to Healthcare Decision-Makers

From the platform to a named person at the practice or health center.

  1. TechnologyeClinicalWorks V12 and the healow tools around it.
  2. CompaniesHealth centers, practices, medical groups and urgent care.
  3. Decision-makersAdministration, operations, IT, finance, quality and informatics.
  4. TargetingLocation, provider type, specialty, company size, role.
  5. Business contact dataEmail, phone and title for the people you need.

Data quality

HCPContacts Data Quality

Standards for the contact data we deliver. They do not describe eClinicalWorks or its customers.

  • 99%

    Data accuracy

    Measured at point of delivery

  • 97%

    Email deliverability

    Measured across delivered files

  • 100%

    Opt-In business contacts

    Business records only, no personal addresses

  • 48hrs

    Standard delivery

    Typical turnaround once scope is agreed

Related

Related Healthcare Data

Ambulatory lists first, then the other EHR pages. Browse all healthcare technologies or HCPContacts research.

Frequently Asked Questions

eClinicalWorks, health centers and the data, answered briefly.

It is a list of companies using eClinicalWorks, mostly medical practices, medical groups and community health centers, paired with business contacts for their administrators, operations, IT, finance and executive leaders.

eClinicalWorks is a privately held healthcare IT company based in Westborough, Massachusetts, founded in 1999. It makes an EHR with practice management and revenue cycle tools, and the healow patient engagement apps.

An ambulatory EHR. The current version, eClinicalWorks V12, combines clinical records with scheduling and billing, and is offered on the eClinicalWorks Cloud, hosted on Microsoft Azure.

Community health centers and FQHCs, independent and specialty practices, multispecialty medical groups and urgent care centers, plus dental, vision, behavioral health and ambulatory surgery providers.

Yes, widely. NACHC says eClinicalWorks supports 850 community health centers a year, and eClinicalWorks said in 2024 that it serves roughly 60% of the nation's health centers.

Public examples include Medical Specialists Associated in Dallas, AssociatesMD in Florida, Neurology Center of New England and Estrella Ear, Nose and Throat. The examples table lists each with its source.

Yes. Specialty is one of the filters, so you can request, for example, pediatric, neurology or urgent care providers using eClinicalWorks.

Yes. You can select by state, city or region, and by employee size and revenue range where the record carries them, to separate small practices from larger networks.

Practice administrators and managers, operations directors, IT directors, revenue cycle and billing leaders, quality and informatics leaders, and executives. Smaller practices combine many of these roles.

Records can include name, job title, department, seniority, business email and phone, and the provider's name, type, specialty, website, location, employee size, revenue range where available, and EHR technology. Available fields may vary by record and dataset.

Yes. Use the form near the top of the page. Tell us the provider types, specialties, locations and roles you need, and we reply with the current count and sample records.

No. HCPContacts is not affiliated with, endorsed by or a partner of eClinicalWorks. The name is used only to describe the technology providers use.

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